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631-277-5682 (local)

Find quick answers to your questions below...

Ordering Information
How far in advance do I need to place an order?
Can I see what my design will look like before you ship it?
Can I see a proof before I place my order?
Can I order just the personalized wrapper or labels?
What if I do not see an occasion or theme that I need?
What if I do not like my proof, can I cancel my order?
How do you use a personalized product as a place setting?
Birth Announcement favors within 24 hours?
Design Information
Personalizing my order
Can I have a custom design made?
Can any design on the website be used with any product?
What if I want to add a photo on my design?
What if I want to add a company logo on my design?
What about colors?
Can you match my party colors exactly?
Design Approval
Shipping Information
Do you recommend shipping chocolate in the summer?
What do I do if my bars melt?
Do you ship outside of the USA?
Time in transit from Party Wraps?
Order Status
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
I received the wrong product.
What is your return policy?
When will my order ship?
Low Price Guarantee
Privacy Policy
Pricing and Billing
Do I have to pay sales tax?
What are my payment choices?
I have a question on my charges.
I need a copy of my receipt/invoice.
Buyer's Guide
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Additional Support
How do I contact you?