Contact Us
Phone
866-277-9727(toll-free)
631-277-5682 (local)
Email
[email protected]








Find quick answers to your questions below...


Ordering Information
• How far in advance do I need to place an order?
• Can I see what my design will look like before you ship it?
• Can I see a proof before I place my order?
• Can I order just the personalized wrapper or labels?
• What if I do not see an occasion or theme that I need?
• What if I do not like my proof, can I cancel my order?
• How do you use a personalized product as a place setting?
• Birth Announcement favors within 24 hours?
Design Information
• Personalizing my order
• Can I have a custom design made?
• Can any design on the website be used with any product?
• What if I want to add a photo on my design?
• What if I want to add a company logo on my design?
• What about colors?
• Can you match my party colors exactly?
• Design Approval
Shipping Information
• Do you recommend shipping chocolate in the summer?
• What do I do if my bars melt?
• Do you ship outside of the USA?
• Time in transit from Party Wraps?
Order Status
• Has my order shipped?
• How do I change quantities or cancel an item in my order?
• How do I track my order?
• My order never arrived.
My Account
• How do I create an account?
• How do I edit my account information?
• How much is my shipping?
• I forgot my password.
• I received the wrong product.
• What is your return policy?
• When will my order ship?
Guarantees
• Low Price Guarantee
• Privacy Policy
• Security
Pricing and Billing
• Do I have to pay sales tax?
• What are my payment choices?
• I have a question on my charges.
• I need a copy of my receipt/invoice.
Buyer's Guide
• How do I buy/redeem a gift certificate?
• How do I find my product?
• How do I navigate the site?
• How do I use a coupon?
Additional Support
• How do I contact you?