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Return to Help Index| Ordering Information | |
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| How far in advance do I need to place an order? | |
We would like 1 to 2 weeks to process orders, but they can be ready sooner, if needed. The processing time would depend on how quick we get the sample approval from you and the complexity of a custom order. If your running short on time, contact us – we most likely fit you in. There is no extra charge for rush orders.
Birth announcement are usually ready to be shipped or picked up in 48 hours (If set up before birth of the child, Wraps will be ready in 24 hours). |
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| Can I see what my design will look like before you ship it? | |
If you selected "YES" to the proof option on the order form, we would need an approval of the design before final printing. We will email you a sample once it's created, to make sure that it is exactly what you wanted. Then you can let us know of any changes or corrections. We want you to be 100% happy with your order. Click here to find out more... |
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| Can I see a proof before I place my order? | |
Yes, but only with custom designs. Give us a call, so we can get your information and custom design information...then we can email you a sample. For designs that are on our website, or designs on our website with slight modifications, an order must be placed first. |
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| Can I order just the personalized wrapper or labels? | |
Yes, by ordering "Wrappers Only" or "Labels Only", you can save a little money on the product & shipping cost. We suggest you ordering "wrappers only" for our chocolate products during summer months or in warmer climates, unless you live locally and can pick up your order. |
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| What if I do not see an occasion or theme that I need? | |
Give us a call or email us and let us know what you need. We can customized our products to any occasion or theme. |
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| What if I do not like my proof, can I cancel my order? | |
Yes, and without penalty. As long as the sample has not been approved and product produced. |
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| How do you use a personalized product as a place setting? | |
Party Wraps can customize any of our products or designs to be used as a place setting. Name changes require a $40 set-up fee or $.75 per name change, whichever is greater. (Individual names are personalized on our product which are used as place cards at weddings or parties with assigned seating.) |
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| Birth Announcement favors within 24 hours? | |
Pre-Ordering Birth Announcement Favors (Guaranteed to ship within 24 hours). Here is how it works... You can setup your Birth Announcement weeks or months before the birth of your child. Pick the design, graphics, colors and wording that you want on your personalized item. Then when the baby arrives, all you need to do is send us the remaining details (baby's name, photo, vital statistics, etc.) and we will proceed with the printing of the personalized favor and ship right away. Your favor will be guaranteed to be ready to ship within 24 hours. |
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